Having fulfilled customers’ expectations, it has gained loyal customers who travel frequently and by word of mouth, it has kept an edge over its competitors. Driven by its clients’ overwhelming demands, the company has expanded its horizon by offering Domestic and International tour packages that cater to high-rolling travellers as well as backpackers. Likewise, to give people better options that fit to their travel plans and budget, it has become a legit ticketing agent of all domestic and international flights. Henceforth, its business name was changed to CHT Travel & Tours.
At present, the company has been keeping its eye on its goal of maintaining high customer satisfaction. It has always stayed competitive in the tourism industry.